Privacy Policy for Frames and Things

At Frames and Things, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. Our primary goal is to keep your data safe and secure, and we do not sell or share your information with third parties for marketing or promotional purposes.

1.) Information We Collect
We may collect the following types of information when you use our website:

• Personal Information: Such as your name, email address, phone number, and shipping address when you place an order or contact us.
• Non-Personal Information: Such as browser type, IP address, and website usage data to improve your experience.
• Mobile Information: If you access our site via a mobile device, we may collect device-specific information (e.g., device type or operating system).
• Text Messaging Opt-In Data: If you opt in to receive text messages from us, we collect your phone number and consent for communication.

2.) How We Use Your Information
We use your information to:

• Process and fulfill your orders.
• Communicate with you about your purchases or inquiries.
• Improve our website and customer service.
• Send you updates or promotions, but only if you explicitly opt in to receive them.

3. Our Commitment to Your Privacy
We prioritize keeping your data safe and secure. Specifically:

• No Sharing of Mobile Information: We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.
• No Selling of Customer Data: Your personal information will not be sold, traded, or transferred to any third party for marketing or promotional use.
• Text Messaging Opt-In Exception: Any data or consent you provide for text messaging (e.g., your phone number and opt-in confirmation) is used solely by us to communicate with you and will not be shared with third parties.

4. Disclosure to Third Parties
We may share your information only in the following cases:

• With trusted service providers (e.g., payment processors or shipping companies) who assist us in operating our business, provided they agree to keep your data confidential.
• When required by law, such as to comply with a subpoena or legal process.
• To protect the rights, safety, or property of FramesandThingsAK.com or others.
• These disclosures do not include sharing your data for marketing or promotional purposes.

5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking
We may use cookies to enhance your browsing experience. These do not collect personal information unless you provide it. You can disable cookies in your browser settings, though this may affect website functionality.
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7. Your Choices
Opt-Out: You may opt out of promotional emails or text messages at any time by following the unsubscribe instructions provided in those communications.
Access and Updates: Contact us to review or update your personal information.

8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out to us at:

Email: [email protected]
Phone: 907-262-5248 or 907-331-0214
Address: 43540 Whistle Hill Loop, Soldotna AK 99669